Contact Support
Need help with TikGrow? Email us — these are the same addresses the app uses.
General support
Account questions, problems with the app, privacy questions and account-deletion requests.
Email supportPurchases & payments
A purchase you were charged for but didn’t receive, or any other payment question. Include your Google Play order ID — it starts with GPA.
Email purchasesBefore you write
- Many questions are answered in the app’s FAQ: Profile → FAQ.
- Paid, but your coins or pack didn’t arrive? Try Settings → Restore Purchases first — it delivers anything you paid for that hasn’t arrived yet.
- Want to delete your account? You can do it yourself — see Delete Account.
What to include
- The TikTok username on your TikGrow account.
- What happened, and roughly when.
- For a purchase: the Google Play order ID (from your Google Play receipt email).
- Screenshots, if you have them.
In the app
The same contact options are in the TikGrow app: Settings → Policies → Contact Support, and Profile → Contact us.